MEMBERSHIP

Hi there,

Thank you so much for getting in touch! I completely understand your concern about the Kangaroo+ membership, and I’d love to share a little more about how it actually works. It’s designed to be a win for you.

I had a look and noticed that you checked out with the membership along with your item, but no worries, it’s completely free right now, so you haven’t been charged for it. After your 14-day free trial, the membership continues at $39 per month, but here’s the best part: you receive a $39 store credit every month, which means it’s basically free. 

You can use that credit on any future order, so it’s like getting a new item every month on us.

You can learn more about the membership through this link:
? https://shopkangaroo.co/pages/kangaroo-membership

You’ll also enjoy:
• Free shipping for life — no minimums or limits
• Complimentary shipping protection for lost, stolen, or damaged packages
• 60-day hassle-free returns
• Exclusive member-only sales and early access to new collections

We’d love for you to try it out for the full month after your trial and see how it works for you. If it’s not something you wish to keep, just let us know and we’ll be happy to process a refund.

Kind regards,

Alyssa A.

Kangaroo | Customer Support Specialist