Hi [Customer's Name],
Thank you for getting in touch. I’m sorry to hear that the item doesn’t fit.
To make things easier for you, I’d like to offer a Voucher Code for the full value of the item, minus $5 for the shipping fee. This way, you can place a new order for the correct size or choose something else from our store, all without having to return the original item. You’re welcome to keep it, gift it, or donate it as you prefer.
If this solution works for you, just let me know, and I’ll send you the voucher code right away.
Thanks again for your understanding, and feel free to reach out if you need any further assistance!
Best regards,
Home of the Brave
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