We sincerely understand that the initial 20% refund and full voucher may not fully compensate for the inconvenience you’ve experienced. Because your satisfaction is very important to us, we’d like to offer you an enhanced 30% refund on your purchase—no need to return the item.
We don’t want to hassle you with return shipping, and we believe this offer will save you time and effort, making it a more convenient solution for you.
However, if you would still prefer to return the item, please let us know, and we’ll be happy to provide the return address. Keep in mind that the return will be at your own expense.
We truly hope this offer reflects our commitment to making things right, and we think it’s a better and easier way forward. Please let us know if you accept this offer, and we’ll proceed accordingly. We look forward to hearing from you.
Kind regards,
Home of the Brave
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