40% refund with return address - last offer

Thank you for staying in touch and giving us the opportunity to make things right. I truly understand your concerns, and we appreciate your patience throughout this process.

To bring this matter to a close, we’re offering you two final options:

Option 1 – A 40% refund of your total order value, with no need to return the items. This is our way of acknowledging the inconvenience and providing a quick, hassle-free resolution.

Option 2 – A full refund upon return of the items, in line with our return policy. If you choose this option, please ensure the following conditions are met:

Return Policy:

• Items must be returned within 30 days of receipt

• Items must be unused, undamaged, and in their original packaging

• Items must be in a condition suitable for resale

• Return must include valid proof of shipment with a tracking number

• Proof of shipment must be emailed to us

• Return shipping costs are the customer’s responsibility.

RETURN ADDRESS : 

We understand that returning the items may be inconvenient, which is why we hope the 40% refund offer provides a simpler and quicker alternative.

Please let us know how you’d like to proceed, and we’ll ensure this is resolved promptly for you.

Kind regards,
Home of the Brave