Hi there,
Thank you for reaching out, and I’m sorry for any confusion with the sizing.
I wanted to clarify that we send sizes 2 sizes larger than the one ordered because our regular sizes run quite small based on customer feedback. That’s why you received 2XL instead of Large.
Before we arrange anything, could you please try them on to see if the fit works for you? Many customers find that the adjusted sizing fits much more comfortably.
Just let me know how they fit, and I’ll be happy to assist you from there.
Kind regards,
Alyssa A.
Kangaroo | Customer Support Specialist
Alyssa A.
Kangaroo | Customer Support Specialist
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